Emergency Heating Oil Delivery in Wiltshire
Run out of heating oil? Don't sit in the cold. Kinch Fuels delivers emergency kerosene and heating oil across Wiltshire and the surrounding counties - often on the same day you call.
Call us now on 01666 862 100 (Monday-Friday 8am-5pm, Saturday 8am-12pm). We'll get fuel to your tank as fast as we can.
How our emergency delivery works
When your tank runs dry mid-winter - or your gauge drops to empty sooner than expected - you need oil fast, not a complicated process. Here's exactly what happens when you call Kinch for an emergency delivery:
- Call us on 01666 862 100 or use the quote form on this page. Tell us your postcode and how urgently you need fuel.
- We check availability immediately. Because we're based in Minety (between Malmesbury and Swindon), we can reach most Wiltshire addresses within a short drive.
- We dispatch a tanker - often the same day. For calls received before midday on weekdays, we'll usually get fuel to you that afternoon or evening. Calls after midday are typically delivered next morning.
- Your driver takes pump readings before and after delivery so you know exactly how much oil went into your tank.
- You're warm again. Payment is by card, direct debit, or bank transfer - whatever suits.
What we can deliver in an emergency
We carry the same range of fuels on our emergency runs as on our scheduled deliveries:
We deliver in a range of tanker sizes - standard 6-wheeler, smaller 4-wheeler (12 tonne), mini tanker (7.5T), or through-house delivery for properties with restricted access.

Why choose Kinch Fuels for emergency delivery?
We're genuinely local
Our depot at Minety, near Malmesbury (SN16 9QH), sits right in the heart of our delivery area. When you need emergency fuel, that proximity means hours saved compared to waiting for a national company to dispatch from a regional hub. We know the lanes, the access restrictions, and the tight farm tracks across rural Wiltshire because we've been driving them since 1971.
Family-run for over 55 years
Kinch Fuel Oils Ltd has been delivering oil across Wiltshire since 1971. We're not a call centre - when you phone us, you speak to our team in Minety. We know our regular customers by name, and we treat every emergency with the urgency it deserves.
No hidden charges
Emergency deliveries do cost more than scheduled orders - we're transparent about that. But there are no hidden call-out fees, no inflated per-litre surcharges, and no minimum order catches buried in the small print. We'll give you an honest price on the phone before we dispatch.
Multiple tanker sizes for any access
Some rural Wiltshire properties - thatched cottages with narrow lanes, farms with low bridges, listed buildings with restricted access - can't accommodate a full-size tanker. We run a mini tanker (7.5T) and offer through-house delivery specifically for these situations. You won't be told "sorry, we can't reach you" by Kinch.
Emergency delivery areas in Wiltshire and beyond
We provide emergency heating oil delivery across Wiltshire and the surrounding counties. Our most common emergency delivery areas include:
- Malmesbury and surrounding villages
- Swindon and the SN postcode area
- Chippenham, Melksham, and Trowbridge
- Devizes and Marlborough
- Royal Wootton Bassett
- Cirencester, Lechlade, and the Gloucestershire border
- Burford and the Oxfordshire Cotswolds
- Chipping Sodbury and the South Gloucestershire border
- Somerset and Hampshire - selected areas, please call to confirm
Not sure if we cover your area? Contact us and give us your postcode - we'll tell you straight away.
How to avoid running out of heating oil
Emergency deliveries are stressful (and more expensive than planned orders). Here are five ways to avoid needing one:
- Check your tank gauge weekly during winter. Most tanks have a sight gauge or float indicator. Get into the habit of checking it every Sunday - it takes 10 seconds.
- Order when your tank is one-quarter full, not empty. This gives you a buffer of 2-3 weeks and avoids the panic of a dry tank.
- Ask us about our free top-up service. We can monitor your usage and schedule automatic deliveries before you run low - no phone calls, no stress.
- Don't let your tank get below 10%. Very low oil levels allow sediment and water condensation to enter the supply line, which can clog filters and damage your boiler.
- Book your winter supply in September or October. Prices tend to be lower before the cold-weather demand surge, and you avoid the December/January rush.
Here's our handy FAQs for common queries about emergency oil delivery
For calls received before midday on weekdays, we can usually deliver the same afternoon or evening. Calls after midday are typically delivered the next morning. Saturday mornings (8am–12pm) we take phone orders for the fastest available slot. We don't offer 24/7 delivery, but our local base in Minety means we're closer to most Wiltshire addresses than national suppliers.
Emergency deliveries cost more per litre than a scheduled order because we're rerouting a tanker at short notice. The exact price depends on the quantity you need, your location, and the tanker size required. We'll always give you a clear price on the phone before we dispatch – no hidden fees, no surprises.
We can deliver from 500 litres upwards for emergency orders. If you only need a small top-up to get through the weekend, our mini tanker (7.5T) is ideal. Call us and we'll work out the best option for your situation.
We take phone orders on Saturday mornings from 8am to 12pm and will dispatch as quickly as possible. We're closed on Sundays, but if you call first thing Saturday morning, we'll do our best to get fuel to you that day.
We cover Wiltshire and the surrounding areas, including Swindon, Malmesbury, Chippenham, Devizes, Marlborough, Trowbridge, Melksham, Royal Wootton Bassett, Cirencester, Lechlade, Burford, and Chipping Sodbury. If you're unsure whether we reach your area, call 01666 862 100 with your postcode and we'll confirm immediately.
Yes. We run multiple tanker sizes including a mini tanker (7.5T) for narrow lanes, low bridges, and tight farm tracks. We also offer through-house delivery where the tanker can't reach the tank directly. Many of our regular customers are in rural Wiltshire properties with exactly these kinds of access challenges – we're used to it.
Kerosene can start to gel in extremely cold temperatures (below -10°C). If you suspect frozen oil, check whether your boiler's fuel filter is blocked. Do not try to thaw the tank with an open flame. Call us on 01666 862 100 – we can advise you over the phone and, if needed, deliver winter-grade oil that flows better in very cold conditions.
Yes. Our emergency service covers all fuel types we supply: domestic heating oil (kerosene), premium kerosene, red diesel (gas oil), and ultra low sulphur diesel (ULSD). The same process applies – call us, get a price, and we'll dispatch.
The best way to avoid emergency orders is to check your tank gauge weekly during winter and order when it's one-quarter full rather than empty. We also offer a free top-up service where we monitor your usage and schedule automatic deliveries before you run low. Ask us about it when we deliver.