Domestic Heating Oil

Domestic Heating Oil Suppliers in Wiltshire & Gloucestershire

Kinch Fuels specialise in supplying domestic heating oil (kerosene / burning oil) for homes across Wiltshire, Gloucestershire, Burford, Devizes, Marlborough and the surrounding areas. We're a family-run fuel supplier based in Minety, near Malmesbury, and we've been keeping homes warm in this area for over 50 years. Whether you need a one-off delivery or a regular supply, we provide a reliable and cost-effective service tailored to your household heating needs. Call us on 01666 862 100 or use the order form on our website for a quote.

 

Order your Domestic Heating Fuel & Home Heating Oil Delivery

Heating oil can be ordered from Kinch Fuels by telephone or online and then delivered in bulk by our road tankers. Tanker pump readings are taken before and after delivery. We recommend using a regular supplier who is familiar with your location, installation and tank capacity. Oil deliveries are typically paid for by pre-payment or direct debit. Please contact us for any enquiries we are happy to help.

 

Heating Oil Delivery Areas

Our regular delivery routes cover:

We deliver in a range of quantities to suit your tank size and budget. If you need oil urgently, call us directly - we also offer an emergency heating oil delivery service for customers across our service area who have run out of fuel.

 

Standard Kerosene vs Premium Kerosene

We supply two grades of kerosene for domestic heating:

Standard kerosene (28-second oil) is the fuel used in the vast majority of UK oil-fired boilers. It's reliable, efficient and cost-effective. For most households, standard kerosene is all you need.

Premium kerosene contains additives that improve combustion, reduce sludge build-up in your tank and fuel lines, and help protect your boiler internals. It burns more cleanly than standard kerosene, which can mean fewer service call-outs and a longer boiler lifespan. Premium kerosene costs a little more per litre but can save money over time through reduced maintenance. It's particularly worth considering if you have an older boiler or an Aga/Rayburn cooker.

Not sure which grade is right for your system? Call us and we'll advise. You can find more detail on our premium kerosene page.

 

Heating Oil Tank Storage & Regulations

If you use heating oil, you need a storage tank at your property. Most domestic tanks hold between 1,200 and 2,500 litres and are made from either plastic (polyethylene) or steel. Here's what you need to know about storing heating oil safely and legally:

  • Siting - Your tank should be placed on a solid, level base (usually concrete) at least 1.8 metres from any window, door, flue opening or boundary. These distances are set by Building Regulations and OFTEC guidance.
  • Bunding - If your tank is within 10 metres of a watercourse or drain, or holds more than 2,500 litres, secondary containment (bunding) is required under the Control of Pollution (Oil Storage) (England) Regulations 2001. Bunded tanks have a built-in outer skin that catches any leak or spill.
  • Overfill prevention - All tanks should have an overfill alarm or prevention device fitted. Overfills are one of the most common causes of oil spills, and you're liable for any pollution from your tank.
  • Inspection and maintenance - Check your tank regularly for signs of damage, leaks, staining on the ground, or deterioration (bulging, cracking, discolouration on plastic tanks). A routine inspection once or twice a year can prevent costly problems.
  • Installation and replacement - Any work on your tank or fuel lines should be carried out by an OFTEC-registered technician. OFTEC is the industry body for oil heating, and registered technicians work to the standards required by Building Regulations.

If you're not sure whether your tank meets current regulations, ask your OFTEC technician to check it during your next boiler service.

 

 

Tips for Heating Oil Customers

  • Order before winter - Heating oil prices are typically lowest in spring and summer. Ordering a full tank before the heating season starts can save you money and avoids the delivery delays that often happen during cold snaps when demand spikes.
  • Keep your tank above quarter-full - Running a tank very low increases the risk of sediment and water in the fuel lines reaching your boiler, which can cause blockages and breakdowns. It also means you're more likely to run out during a cold spell when delivery times are longer.
  • Book your annual service - An annual boiler service by an OFTEC-registered technician keeps your system running efficiently, catches problems early, and can reduce your fuel consumption. Most technicians recommend servicing before the heating season starts in September or October.
  • Monitor your usage - Most tanks have a sight gauge that shows the fuel level. Check it regularly - weekly in winter - so you can order in good time rather than waiting for an emergency. Some customers find it helpful to note their usage each month to predict when they'll next need a delivery.

If you are in any doubt as to your requirements or if you would like a competitive quotation for your next home heating oil delivery, please contact us here.

 

Why Choose Kinch Fuels for Domestic Heating Oil?

  • 50+ years in the fuel industry - We're a family business that has supplied heating oil across Wiltshire and Gloucestershire since the 1970s. Our customers come back year after year because we deliver on time and answer the phone when they call.
  • Competitive pricing - We buy well and pass on fair prices. Call us for a quote and compare - we're confident you'll find us competitive for your area.
  • Flexible delivery - Small top-ups or full tanks, we deliver across both counties. We're open Monday to Friday, 8am–5pm, and do our best to accommodate urgent requests.
  • Emergency delivery - Run out of oil? Our emergency delivery service can often get fuel to you the same day for calls received before midday. Call us directly on 01666 862 100.
  • Full fuel range - We also supply premium kerosene, red dieselultra low sulphur diesel and lubricant oils - so you can get everything from one supplier.

If you need domestic heating oil for your home, contact Kinch Fuels today for a competitive quote and fast delivery.

 

Here’s Our Handy FAQs for Common Queries About Domestic Oil

What is domestic heating oil?

Domestic heating oil - also known as kerosene, 28-second oil, burning oil or BS 2869 Class C2 - is the most common fuel for homes that aren't connected to the mains gas network. It powers oil-fired boilers, Agas, Rayburns, range cookers and central heating systems in thousands of rural properties across Wiltshire and Gloucestershire.
 
Kerosene is a clean-burning, low-sulphur fuel with a high calorific value, which means it produces a lot of heat relative to the amount you burn. When paired with a modern condensing boiler, it can achieve combustion efficiency above 90%. It's non-corrosive and can be stored safely in a tank at your property for extended periods.

What are the different types of heating oil?

For domestic use, there are two main choices for heating oil. Firstly Standard Kerosene is a lighter oil used in many homes across the UK - also referred to as 28-second oil or heating oil. Then there is Premium Kerosene which is a cleaner and more efficient home fuel in comparison to the standard version.

How is Kerosene made?

This non-corrosive fuel is made from petroleum which is a natural oil found underneath the earth’s surface. The process starts with drilling and distillation using high temperatures and then broken down into different fuels. It can be stored for several years safely within the home making it a perfect choice for domestic use.

What affects heating oil prices?

Heating oil prices change regularly, and the cost per litre you pay depends on several factors:

  • Global crude oil markets - Kerosene is refined from crude oil, so international supply and demand directly affect the wholesale price. When oil markets tighten, heating oil prices rise with them.
  • Seasonal demand - Prices tend to be higher during autumn and winter when demand peaks. Many customers save money by ordering during the spring and summer months when demand is lower and prices are typically at their cheapest.
  • Order volume - Buying in larger quantities almost always brings the per-litre cost down. If your tank has capacity, a larger order will usually work out cheaper per litre than a small top-up.
  • Delivery location - How far your property is from our Minety depot affects the delivery cost. Properties closer to our base typically get the most competitive rates.
  • VAT - Domestic heating oil qualifies for a reduced VAT rate of 5% on orders up to 2,300 litres. Orders above 2,300 litres for domestic use still qualify for the reduced rate, though you may be asked to confirm your domestic status on delivery.

We aim to keep our prices fair and competitive. Call 01666 862 100 for today's heating oil price and a delivery quote for your area.

How is heating oil used in the home?

In the UK heating oil is most commonly used for items such as Aga or Rayburn cookers, oil-fired stoves, hot water systems, standby generators and central heating systems which are stored in a tank.

Can heating oil freeze in the winter?

Kerosene has a freezing point between roughly -2°C and -10°C depending on the grade. In very cold weather, it can thicken or turn waxy, which restricts flow through fuel lines and filters. To reduce the risk: keep your tank as full as practical (a fuller tank is less affected), insulate exposed fuel lines, and consider premium kerosene which contains additives that improve cold-weather performance. If your system stops working during a cold snap, a clogged filter is often the cause - your OFTEC technician can check and replace it.

How is domestic oil delivered?

Usually delivered straight to the customer’s oil storage tanks by a licensed tanker truck, they can be arranged with an oil supplier such as Kinch Fuels and scheduled for delivery based on the customer’s usage.

How do I know when I need to put in an order?

Most oil tanks have a sight gauge or dipstick that shows the fuel level. Check it regularly - weekly during winter - and aim to reorder when the tank is around a quarter full. This gives enough lead time for delivery and avoids running out. Don't let the level drop too low, as sediment and water that collects at the bottom of the tank can enter the fuel line and cause boiler problems.

Do I need to service the oil heating system?

Yes - an annual service by an OFTEC-registered technician is essential. Regular servicing keeps your boiler running efficiently, reduces fuel consumption, catches problems before they become expensive, and extends the lifespan of your equipment. Most technicians recommend booking your service in late summer or early autumn, before the heating season starts.

How do I choose the right supplier for me?

With a number of different companies offering the same item, you need to consider factors such as delivery options, reliability, customer service reviews and price. By looking online or getting recommendations from other neighbours with similar systems you’ll be able to make the right decision. Kinch Fuels is a first choice for many in the area thanks to our renowned reputation, quality fuels and personalised service.

When is the cheapest time to buy heating oil?

Prices are typically lowest during the spring and summer months (April to August) when demand for heating oil drops. Ordering a full tank during this period can save a noticeable amount compared to buying at peak demand in December or January. Avoid ordering at short notice during cold snaps, as both prices and delivery times tend to increase.

How much heating oil do I need?

This depends on the size of your home, how well insulated it is, and how much you use your heating. As a rough guide, a typical three-bedroom rural home uses between 1,500 and 2,000 litres per year. Most domestic tanks hold between 1,200 and 2,500 litres. If you're unsure, monitor your usage over a full winter and you'll quickly get a feel for how much you go through. We're happy to advise when you call to order.

Can I get emergency heating oil delivery?

Yes. If you've run out of heating oil, call us on 01666 862 100 as early in the day as possible. For calls received before midday, we can often deliver the same day. Our emergency delivery service covers our full service area across Wiltshire and Gloucestershire. You can also find more information on our emergency heating oil delivery page.

 

Order Your Heating Oil Today

Call Kinch Fuels on 01666 862 100 to get a quote for heating oil delivery to your home. You can also use the order form on our website. We deliver across Wiltshire, Gloucestershire and the surrounding areas, and we're happy to talk through quantities, grades and delivery options.

 

Get in touch

Order online or give us a call

01666 862 100

Emergency Oil Delivery

Our Services

We supply quality fuels and lubricants in various quantities. Just ask our helpful sales team.

Opening Hours

Saturday

Monday
8:00am - 5:00pm
Tuesday
8:00am - 5:00pm
Wednesday
8:00am - 5:00pm
Thursday
8:00am - 5:00pm
Friday
8:00am - 5:00pm
Saturday
Closed
Sunday
Closed

© 2026 Kinch Fuel Oil Ltd.